Virtual communication methods are used to share ideas and information with distant clients and colleagues. They can take a variety of forms, ranging from email to instant messaging. These communication methods are essential for employees working at home to keep their productivity. However, these tools do create unique challenges that can cause confusion. The good part is that you can improve your skills in virtual communication by using techniques such as setting clear expectations, using the right tools and scheduling regular updates.
Facilitates Open Communication
While physical interactions can provide a myriad of non-verbal signals, they can be difficult to convey via virtual communication. It can be difficult to tell that, for instance, someone is bored during a meeting. In addition, if you cannot hear someone’s voice during a call, you may not be able to comprehend their tone or intent.
Encourages Flexibility
Virtual communication can provide a degree of flexibility that can help people manage their time better and complete projects within the timeframes they need to. It also allows organizations to gain access to talent from all over the globe, boosting productivity.
Make sure there’s a record In the case of virtual communication, there is almost always an audit trail, regardless of whether it’s an email message, a video call or chat message. This avoids miscommunications and makes sure that all parties understand the conversation. It also allows you to keep track of your progress and identify areas that require improvement.